This collection contains information to help IT Pros troubleshoot and resolve specific system errors and events, as well as networking and group policy issues. It also provides links to general Windows Vista troubleshooting topics at the Windows Vista Help and How-to Support site and Windows Vista Solution Center site.
For information on troubleshooting Windows Vista system events and errors, see the following:
Events and Errors (describes how the error and event troubleshooting information is organized)
Core Operating System Components (covering Display Drivers, Plug and Play Devices, Name resolution for peer communication, and Service Control Manager)
Core Security (covering system security functionality, such as authentication, authorization, and access control features, built into the Windows operating system, e.g., BitLocker Drive Encryption, CryptoAPI 2.0, Code Integrity, Kerberos protocol, Software Restriction Policies, and Windows Initialization)
Management Infrastructure (covering system performance, scheduled tasks, remote management)
Reliability Infrastructure (covering operating system components that support reliability monitoring and diagnosis)
Setup Infrastructure (covering installation of optional components, packages, and language packs)
Windows Firewall with Advanced Security (covering the Windows components that help protect your computer from unwanted network traffic)
Windows Defender (covering the Windows security components for detection and mitigation of spyware and other potentially unwanted software)
Windows Media Center Extender (covering the network-attached device that connects to the Windows Media Center PC)
Windows Update (covering the component that runs on each client computer and checks for availability of updates)
In Windows Vista, Network Map diagrams the connections between devices on your network to help you troubleshoot connectivity problems. Network computers that are running Windows XP must have the Link-Layer Topology Discovery (LLTD) Responder component installed and enabled before they can appear on the Network Map or respond to the mapping computer's requests.
For more information, see Network Map Does Not Display Computers Running Windows XP.
The above topic instructs you on how to perform the following tasks:
1. | Install the LLTD Responder component onto a computer running Windows XP |
2. | Verify the LLTD Responder component is installed and running |
3. | Exclude File and Printer Sharing from Windows Firewall filtering |
4. | Generate a new Network Map and connect to all network computers |
For more information on troubleshooting wireless and wired connections, see:
Troubleshooting Windows Vista 802.11 Wireless Connections
Troubleshooting Windows Vista Secure 802.3 Wired Connections
For information on troubleshooting Windows Firewall, see:
For troubleshooting basic issues, see the topics below at the Windows Vista Help and How-to Support site:
For solutions to the top Vista issues, visit the Windows Vista Solution Center.
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